Average Reviews:
(More customer reviews)Lost the silcone gasket that fits into the lid of unit. It is like a sippy cup insert that must be removed & cleaned each use. This part is not available separately from the lid (just got off the phone with the manufacturer). So, if you loose this gasket, which I did, you must purchase the whole lid to get said gasket. Price for lid? $38.50 plus shipping. If you don't use gasket the most horrible smell emits from your cooker and all the labels & plates peel off. Food still cooks nicely, just acompanied by wretched smell.
Other than that, unit performs very nicely. I personally will not puchase from Wolfgang Puck again.
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Discover a sensationally simple way to prepare a wide range of mouth-watering dishes with this Wolfgang Puck 10-Cup Rice Cooker with Removable Lid. Not only does the 10-cup pre-cooked capacity yield up to 15 cups of perfectly prepared rice at a time, this versatile machine can also steam, braise and bake a variety of other delicious recipes. And, the locking lid retains heat for up to 12 hours and fully detaches at the touch of a button.What is Refurbished?When a product is refurbished, it is made to look like and operate as a brand new item should. Many times it is as simple as the box being opened by mistake or for quality checks. Once the box has been opened, that item cannot be sold as new. Items with serious malfunctions are not refurbished, it would cost too much to refurbish them to 'like new' condition. Each refurbished item we feature is completely inspected, rerun down the production line and triple checked for quality before being packed and shipped. Most of the time the only difference between new and refurbished is the brown box and the lower price, which is your gain as an educated consumer. We are so confident with the quality of our refurbished items that we offer a full 30 day return policy with every purchase, so buy with confidence!
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